At Le Mas Candille, we’re pleased to offer a multitude of services to keep our clients happy and give them the kind of break they deserve. From gastronomic dinners, to spa treatments, sunset yoga, and live music evenings, we’ve got a bit of everything for everyone!
More importantly, we believe in making our clients feel at home at Le Mas Candille. They should feel comfortable in the relaxed and luxurious atmosphere we aim to provide. This is a large reason for our membership of Small Luxury Hotels, a collection of independently owned, luxury boutique hotels around the world.
SO, HOW DO WE KEEP OUR GUESTS CAL AND COMFORTABLE AT LE MAS CANDILLE?
Set in an idyllic setting, Le Mas Candille, the 5-star hotel on the Côte d’Azur, welcomes you to a true haven of peace in the middle of eight acres of cypress, pine and olive trees.
Our staff are multilingual and excellently trained to provide you with on-demand quality service. And, most importantly, to top off your champagne glass when it dips too low!
We also like to keep our clients coming back again and again. We do this by tempting them with irresistible offers on rooms, meals, and spa treatments!
A holiday is always better when you are familiar with the locale and the quality of service of an establishment. We love it when first-time visitors come back to visit, and we make sure to let them know it!
On that note, we’d like to discuss an exclusive Mas Candille feature: our loyalty card!
WHAT IS THE LOYALTY REWARDS PROGRAMME?
The Le Mas Candille loyalty card is an exciting opportunity for returning guests of the hotel to earn rewards for their stays and purchases.
We’re looking forward to relaunching our loyalty card for the Autumn-Winter-Spring season. The Mas Candille loyalty card is valid for use between September and June every year. This includes from Sunday to Thursday, and excludes bank holidays.
Le Mas Candille’s loyalty card is a chance for hotel internal and external guests to be able to earn rewards on their money spent at Le Mas Candille.
We’re always thrilled to get to know our clients and their needs better. We strive to reward guests for their continued loyalty to our establishment.
HOW DOES THE LOYALTY REWARDS PROGRAMME WORK?
Much like a regular loyalty card scheme, Le Mas Candille’s loyalty reward card programme functions by offering guests rewards in exchange for certain purchases made at the hotel, spa and both restaurants.
Upon their arrival at Le Mas Candille, guests will be offered a Mas Candille loyalty card which they can choose to use throughout their stay. The loyalty scheme is available for use by both hotel and external clients.
Guests will receive a stamp for each purchase made in the Le Candille gastronomic restaurant, La Pergola poolside restaurant, and in the Spa Candille for each amount of 60 euros or over. This includes purchases made online through our website. Each loyalty card belongs to one client and cannot be transferred to another individual.
After 12 stamps, guests will receive an exclusive Le Mas Candille reward…
WHAT'S THE REWARD?
Time for the best news! Once a guest has racked up twelve stamps, they will be rewarded with a complimentary one-night stay at Le Mas Candille!
Amazing! Get your card now to start building up to your free stay with us.
WHAT ARE THE RESTRICTIONS?
As with all loyalty reward programmes, there are a few fine-print details to be aware of.
- The loyalty reward programme is only valid from September to June, and from Sunday to Thursday, excluding bank holidays;
- Guests receive one stamp for every 60 euros spent (therefore a purchase of 120 euros will be equivalent to two stamps);
- Beauty treatments and partner treatments (such as our reflexology treatment) are not included in the loyalty programme;
- The loyalty reward programme does not apply to group restaurant reservations of 6 people or more;
- In the case of a couple paying for a meal at one of our restaurants, the stamp will go to the purchaser only, and not to both individuals.
As always, our excellent reception team is at hand to answer any questions you may have about our loyalty card reward programme. Please don’t hesitate to ask us any questions that may come up!
WE'RE LOOKING FORWARD TO WELCOMING GUESTS BACK TO LE MAS CANDILLE TO PICK UP THEIR LOYALTY REWARDS CARD!
At Le Mas Candille, clients are at the centre of our business. We want to keep them happy!
We hope our guests enjoy our loyalty reward programme. If there are any questions, please do not hesitate to contact our excellent multi-lingual reception team by calling them at: +33 (0)4 92 28 43 43.
We look forward to welcoming the recipients of the complimentary one-night stay at Le Mas Candille soon!